FAQs
DO YOU OFFER SERVICES IN ALL LANGUAGES?
We offer services in many languages because of the diverse make up of our staff. We will endeavour to match you with someone who speaks a particular language, but this is highly dependent on availability.
CAN I CALL ANYTIME OF DAY AND SPEAK TO SOMEONE?
We are available every day 24/7 to provide services and answer your questions.
HOW ARE CAREGIVERS CHOSEN?
All caregivers are rigorously screened, licensed, trained, bonded and insured. We maintain a high-standard and take your trust seriously. We take great care to match all caregivers based on a client’s preferences and needs.
WHAT ARE THE COSTS FOR THE SERVICES PROVIDED BY VINCAM HEALTHCARE?
Please call us at 1-855-687-7929 and one of our Case Managers will be happy to discuss this with you without any obligation.
HOW CAN I PAY FOR MY SERVICES?
These are some of the sources that are available to you. If you require additional assistance one of our Associates or Case Managers will be more than happy to assist you.
PAYING PRIVATELY
COMMUNITY CARE ACCESS CENTRE (CCAC)
EXTENDED HEALTH INSURANCE PLAN
ONTARIO DISABILTY SUPORT PROGRAM (ODSP)
INTERIM FEDERAL HEALTH PROGRAM (IFHP)
VETERANS AFFAIRS CANADA
CHILDREN’S TREATMENT CENTRES
ASSISTIVE DEVICES PROGRAM
SPECIAL SERVICES PROGRAM
WORKPLACE SAFETY AND INSURANCE BOARD (WSIB)
HOW DO I KNOW THAT I AM GETTING QUALITY SERVICE?
At Vincam Healthcare our number one focus is quality, consistent service. We are guided by our vision, mission, values, Quality Charter of Care and continuous improvement.
The trust you have in us to provide quality care to enrich your life, restore health or take care of a loved one is taken seriously
HOW DO I GO ABOUT GETTING CARE FOR MYSELF OR LOVED ONE AT HOME?
Your local CCAC is the best place to start. If you qualify, a Care Coordinator from CCAC will work with you to find appropriate care. You can request our services specifically if that’s your wish. We will be more than happy to work with you. Please contact us at 1-855-687-7929.